Frequently Asked Questions
New to therapy? Unsure what to expect? We’ve broken down some of the most common questions.
How do I know if you’re the right therapist for me?
Finding the right therapist is essential to benefitting from your experience in therapy. It has to be a good fit. I am happy to offer a 10-minute, complimentary phone consultation prior to scheduling an appointment to answer any questions that you may have.
What will the first session be like?
During our first appointment, we will get to know each other. Rather than a formal intake process, I will ask questions about your life and how I can be helpful to you. Together, we will come up with a plan to address what you want to work on.
I’m nervous.
That’s totally normal. Most people are nervous before their first appointment. Therapy can be uncomfortable. Rest assured, I am here to support you along the way. I won’t push you outside of your comfort zone. It’s your choice to share as much or as little as you like.
How long is a typical session?
Sessions are 55 minutes in length.
How often should I attend therapy?
This depends entirely on you and what you think feels right. Most clients are seen once a week in the beginning and then, as time goes on, less frequently. You’re in charge and I will trust you to tell me what you need.
Will I be in therapy forever?
Only if you want to be! Therapy is a very unique and highly individualized experience. The frequency and longevity of our work together is entirely up to you. It’s normal to meet anywhere between a handful of sessions to much more long-term. Everyone needs something different.
Do you prescribe medication?
No. However, I do regularly work with clients to determine whether medication may be beneficial. If you decide that you want to seek medication assistance, I am happy to offer a referral to a psychiatrist or primary care physician.
Do you take insurance?
Yes, I am an in-network provider with Blue Cross Blue Shield. We accept traditional BCBS PPO insurance, as well as the BCBS "Blue Choice Preferred" PPO policies. I do not accept BCBS HMO insurance.
If you have an alternate insurance type, you are welcome to self-pay and I am happy to provide a receipt for reimbursement to your insurance company.
How do I know if my insurance covers my appointments?
Each individual insurance plan is different. You can verify your specific coverage by logging in to your account via your insurance website or by calling the 1-800 # on the back of your insurance card.
How do I make an appointment?
To make an appointment, you can browse available times and schedule online by clicking on our scheduling page. You may also reach us by phone at 217-836-0701 or email me at loewensteincounseling@gmail.com. We will do our best to respond to appointment requests the same day.
What do I need to do before my first appointment?
Ahead of our meeting, you will receive an invitation to join the client portal through a confidential electronic health record. Once you access the portal, you will receive an invitation to complete various paperwork. Please complete this entirely prior to your first appointment. If you plan to use your health insurance, please upload your insurance card to the client portal.
What if I need to cancel my appointment?
Sometimes canceling or rescheduling an appointment is necessary, and I am happy to work with you to reschedule your appointment to best fit your needs. Please note that due to a limited number of sessions available per week, cancellations must be made no less than 48 hours in advance. Cancellations made outside of this time frame will incur an out-of-pocket fee of $130.