Most therapists transitioned their work with clients entirely over to telehealth sessions several months ago. For many, myself included, offering telehealth was a first time experience, and we were forced to learn on the job. Personally, I’ve been pleasantly surprised. Although I certainly prefer to interact with the people I work with in person, I am encouraged that the connection has not been lost through telehealth.
Clients have had to be flexible as well, as they have had to get used to seeing their therapist through a screen rather than face- to-face at an office. I’m grateful that the majority of my clients have not reported feeling that their treatment has been disrupted by this change.
Here are my recommendations for following telehealth etiquette and making sure that you get the most out of your teletherapy appointment:
1. Choose a place to take your video call where you have privacy and limited noise. It's important for your provider to know your privacy is protected and you will get more out of the appointment if you limit outside distractions. This may include pets, depending on their behavior.
2. Dress the way you would for an in-office appointment. Even though many of us may be sitting around in our bathrobes all day, don't show up to your telehealth session dressed in a manner that is too informal. You don't have to look professional, but try not to wear anything that you wouldn't wear out of the house.
3. Alcohol and drug use are not permitted during telehealth sessions. As many of us have gotten used to having Zoom happy hours with family and friends, it may feel like second nature to sit down for your teletherapy session with a glass of wine. As with in-office appointments, clients must not be under the influence in order to get the most out of their appointment, as well as to meet ethical guidelines.
4. Consider your own boundaries. As therapists, it's important to client treatment and to the relationship that we only have information about our clients that they choose to share with us. During a video session, we have insight into the intimate details of your home. Make sure that you are choosing a location for the call that protects your privacy and does not reveal information that you aren't comfortable sharing.
To get started with therapy, make an appointment today.
Written by: Kate Loewenstein, LCSW